\"Josh, I just wanted to say thanks again for your help with our house. Friday we closed on the sale of the old house -- longer than expected but a welcome early Christmas present nonetheless. I learned a great deal through this process, not the least of which is that a good agent can make a tremendous difference. I have to admit I don\'t think I fully appreciated how much help you provided us in buying our new house until I experienced the other side. Given the difference in quality and impact (positive and negative) of our selling agents, I have come to understand and appreciate things much more. Live and learn.\"